To our patients,
We hope that you and your family are well and safe and you are adhering to the current many public safety precautions including social distancing. We wanted to take a moment to update you on the policies and procedures we have put in place during the COVID-19 pandemic to make our facility a safe place for your treatment.
By order of the state, we have stopped all elective procedures but still remained open to handle true dental emergencies. The decision to remain open for emergencies was driven by a great sense of responsibility to our referral base and patients. We wanted to make sure all patients in pain or with urgent needs received our full attention. Once the governor allows elective procedures to resume, we will be ready and well prepared to meet any of your needs whether it be new or continuation of treatment.
Our already extensive infection control process has been further enhanced by the standards set forth by the CDC and OSHA. We will continue to monitor their most recent recommendations during the COVID-19 pandemic daily and make any changes or additions to this process as needed.
Our patients and team are and will remain equipped with the proper PPE (Personal Protective Equipment) and advanced technology to maintain the lowest risk potential for any community transmission of COVID19.
We have taken several steps to enhance the physical space and safety of our practice. Some of those steps are as follows;
Screening Appointments and testing:
All patients who come to the office will be asked to bring their own personal mask. Those who do not have one will be issued a mask that remains on throughout the period of time they are in the office. All patients are pre-screened with a questionnaire recommended by the CDC and then again upon arrival.
Patient, Doctor, and staff temperatures are recorded on a daily basis. If any patient or staff member reports signs or symptoms they will be asked to stay home and away from the practice until properly tested.
All patient forms will be completed online to minimize patient and personnel interaction.
Patients are recommended to arrive 5 to 10 min prior to their appointment and stay in their vehicle until called into the office. Please call us when you arrive. Only the patient will be allowed in the office unless an adult requires assistance or a child under the age of 18 who must be accompanied by a parent or guardian.
You will be brought directly into the treatment room and then upon completion of the visit will be able to leave directly and not stop in any other location in the office.
Upon calling for an appointment, if a higher risk patient is identified, special accommodations will be arranged.
ONCE AVAILABLE WE HOPE TO OBTAIN A DEVICE IN-OFFICE TESTING MONITOR FOR COVID STATUS.
The HVAC systems are used to enhance air quality as well by keeping fans on fresh air all the time. The air turnover in the office is on average every 15 minutes. All operatories are given ample time for air exchange after every use before it is made available for the next patient.
Our HVAC system is managed by a professional service routinely to assure that filters are changed more frequently especially during these times.
All the operatories are sterilized and sanitized with medical grade solutions, all surfaces are wiped down thoroughly.
A physical plexiglass barrier has been installed between the reception area and the main office.
We added another layer of protection by utilizing a highly effectiveand high potency UV light to kill surrounding bacteria and viruses after every room usage. The UV light units are activated during turnover time as the rooms are allowed ample time to sterilize and sanitize in between patients.
High-volume suction systems are implemented in all operatory rooms to effectively remove potential aerosols from the surgical site.
The office has always been maintained by a cleaning service; in addition, it is continuously being cleaned throughout the day with CDC recommended disinfectants.
All door handles and commonly touched areas are cleaned every hour with a strong disinfectant.
Our waiting room usage will be minimized or eliminated to allow for safe distancing in the waiting room.
In an effort to bypass the waiting room all together, we are scheduling 30% less patients per day and per physician. In addition to asking patients to wait in their cars upon arrival, they are called in to the office and escorted in the operatory suite directly once we are ready for them.
All of our forms are in digital format. In the event of an elderly patient that does not have access or is not comfortable with digital forms a disposable pen will be provided for the duration of their appointment in the office when needed.
Personal Protective Equipment (PPE):
Our doctors and surgical staff are issued disposable gloves, gowns, face shields, and proper N95 masks while working on every patient.
All patients are scheduled by appointment only. We are allowing a greater period of time between patient appointments to allow for proper social distancing and sanitizing protocols to be carried out effectively and efficiently.
Our highest priority is to keep all our patients and staff as safe as possible. If you have any questions about this notification or your upcoming appointment, call us at 973-778-7171.
Thank you for your patience during this very difficult time. We continue to be of service to you now and in the future with your wellbeing and safety being our highest priority.
The Doctors and Staff of Clifton oral and Maxillofacial Surgery